INCIDENT REPORTING & INVESTIGATION

In any business or an organization, a procedure for incident reporting and investigation to notify the work place incidents occurred during the working hours should be one of the mandatory procedures.

The aim for this procedure is to maintain a safe and healthy environment at the work place by investigating the occurrence of the incident and taking a corrective action in order to mitigate the occurrence of such event. It is also important to notify the management about the incident.

What is an incident?

An incident is an instance or unexpected occurrence which results in injury, illness, damage to the people, property or environment.

These incidents are categorized into minor, near miss incidents or major.

What is the purpose of Incident Investigation and Reporting?

It is important to report the incident regardless of the type of the severity of the incident (minor, near miss or major) and carry out the investigation to understand the root cause of the occurrence of the incident and the potential hazards that should be corrected.

A corrective action plan including the risk control measures should be made to mitigate the re-occurrence of the similar type of incidents.

The investigation reports should be documented for future references.

The effective measures should be implemented and the measures should be evaluated in order to understand the effectiveness of the same.

These measures should be monitored and the required changes should be suggested and made for continuous improvement.