Every
manager wants his employees to perform well using their abilities to the
fullest. Practically speaking does this happen all the time.. Well we all have
experienced ups and downs in our productivity; though we try to give our best
due to the circumstances we are unable to give our cent percent.
At
these times a clear two way dialogue will help in understanding the root cause
of the performance and the solution for performing better can happen.
At JIC we follow few simple steps to improve
our Employee Performance.
Encourage
Communication:
We
encourage employee communication at all levels. During our meetings we
encourage employees to voice out the difficulties they are facing, if the issue
can be resolved immediately we do it there itself. The team leaders explain to
them the organisational policies, culture and the changes which take place. We
also share with them the effective ways to overcome future challenges.
Find
out the reasons why an employee is under-performing:
When
we see our employees are under-performing, the HR manager and the Unit Head try
to analyse the situations rather than jumping into conclusions. They approach
the employee with an open minded attitude, get into particular discussion with
him and ask open ended questions (those which cannot be answered with a simple
yes or no). They listen patiently to the answers and discuss the issues to
determine the root cause of the problem. In case a personal or domestic problem
is surfaced, they try to make adjustments to the regular routine for a short
period, or if an exception is made, they make sure that other employees are
informed about it; as this might be sited as an example in the future.
Create positive work environment:
A positive work environment is created to
make the employees feel they are very important to the company and the time
they spend it worthwhile, because of which the staff doesn’t feel restrained at
any point in time. If they feel that they have any work related queries they
are empowered to approach his immediate Supervisor/Unit Head at any time.
Provides Effective Training:
The employees are provided on the job
training which helps them stand at par with the company standards.
The effective training provided by our
training department equips them to be more efficient and more productive.
Fun is important element too:
Too much work can lead to less
productivity. Our HR initiated a program called fun day picnic. The employees
are given a time off and are taken to different places wherein they can have
some entertaining games, activities etc, this rejuvenates them to come back
afresh and perform well in their assignments.
Rewards & Recognition:
We recognize and reward the employee’s
performance (regardless of small or big) and his contributions towards the
company’s growth. This boosts and motivates other employees to perform
well.
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