Performance Evaluation is a significant method to assess
employee performance and a key aspect for an organization’s success. Planning, setting
measurable goals and performance standards makes the evaluation process easy.
Here are a few steps for evaluating
employee performance:
The evaluator
should be well versed with the employee objectives, skill sets and the
knowledge requirements before evaluating the employee. The employee should also
clearly understand his/her objectives, and the performance measures that are
associated with those responsibilities. Unclear understanding of these
objectives leads to unfair appraisals.
Goals and Performance criteria:
The goals assigned
to the employee should be realistic and measurable. The employee should
understand the objectives performance criteria for each goal set and how it is
measured and how they can be successful in achieving the set objectives.
Resources and Training:
An employee should
be provided with the required resources and necessary training on the
procedures, material and equipment to perform the set objectives.
Feedback:
Periodic feedback
on the employee performance should be given to the employee, in order to improve
on the performance in case the performance deteriorates.
Factual review:
Facts Vs Personal
opinion should be evaluated during the review. Performance against the set objective criteria
should be used with specific examples to back up the facts. The areas of growth
and professional development should be addressed. If required ask the employee
to clarify responses. An equal opportunity to the employee to share his/her
thoughts about their performance should be given. An agreement should be made
by the employee on the efforts he/she makes to improve the performance. The review
outcome should be clear on the future performance and the plan of action for
improving the areas of less performance.
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