JIC’s very unique approach towards their customers, is
catering to their food needs.
At JIC we cater to different nationalities, keeping in mind
their taste bud compliance. The food prepared by the production staff is like a
homely taste giving an ultimate “Home away from Home food experience”. Our
style of service influences the type and varieties of food we offer.
The style of service we provide at our work sites is “Cafeteria
Service” which is similar to a buffet. Our guests stand in line but do not help
themselves. They are served by our service staff from behind the buffet line.
The salads are kept in the self service area.
Our food service area is categorized into 3 categories
(Workers, Technicians and Supervisors) each dining area has a seating capacity
of 3000 people. It is a herculean task to cater to 9000 people each meal, but
our well trained staff arranged the seating in such a manner that there is
exact spacing between the tables which makes it easy for the people to settle and
have their meal comfortably.
Food warmers are installed to maintain the temperature of
food Bain Maries. The temperature is monitored and recorded by using the
Food Thermometer (probe Thermometer) thus ensuring safe and hot food is served
to their valuable customers.
Well washed
and cleaned plates and glasses are stacked for backup in the service counter.
Our staff are well trained to
handling any kind of situations at a given point of time. The staff is provided
with adequate training and refreshers training to ensure that they are in line with
the standard procedures followed at JIC. Below are few of the training topics
provided to the staff:
1. Customer Handling
2. Dining Etiquettes
3.’A’ la Carte Service
4. Buffet Service
5. Personality Development
Live examples and practical
classes along with enactment of scenarios on Handling customer complaints and
the services are explained through on the Job Training and Class room trainings.
These sessions help our service staff to handle any kind of situations faced.
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